Digital Workplace uses Blockchain

Invotra, providers of secure digital communications platforms for enterprises, has launched what it says is the first ever digital workplace that utilises blockchain.

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Bias in customer service is a problem, but could Artificial Intelligence and Robots save the day?

It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated.

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Stephen Bryant joins DigitalRoute as CTO

DigitalRoute, provider of Data Integration solutions globally, has appointed Stephen Bryant to the position of CTO.

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NIIT Technologies appoints Gautam Samanta as its European Head

NIIT Technologies Limited, a leading global IT solutions organization, has appointed Gautam Samanta as the head of Europe. In this role, Gautam will be responsible for spearheading the Company's growth in the Europe region and will be based in London.

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IT insights from SMBs

Annual survey of SMB and midmarket enterprises highlights growing maturity of those IT organisations achieving operational excellence and the key metrics for highest performing enterprises.

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Smart devices can save lives and money

Acqueon calls for the adoption of connected pill boxes to help the NHS improve patient care and reduce costs.

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Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...
Growth in the kids digital ecosystem is being driven by kids audiences shifting online from TV and...
The global AI industry has grown tremendously over the past years, and nothing can stop its growth....
Inaugural global study, with exclusive data from AI-powered Kyndryl Bridge, shows how executives...
Worldwide IT spending is projected to total $3.79 trillion in 2019, an increase of 1.1 per cent...
Allowances made for shortcomings in customer service during COVID-19 times are wearing thin.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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