Optimising the back office is key to maintaining digital transformation

A new research paper, published by eg solutions, outlines the importance of back office software in managing customer demand in the connected world.

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BLOG

Why technology training should no longer go ignored

By Keith Tilley, EVP & Vice-chair at Sungard Availability Services.

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European industry needs digital skills

The European Round Table of Industrialists (ERT) has published its report on building and transforming skills for a digital world.

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Financial services businesses struggling to differentiate on customer experience

84 per cent of financial services organisations believing that the financial services IT department should be more focused on customer experience.

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NEWS

TmaxSoft enables digital transformation at Finnish government agency with OpenFrame

Kela is the Finnish government agency responsible for the distribution of social security benefits, including pensions, sickness and housing benefits, and health insurance. Kela manages around 40 different benefits payments and distributes approximately ˆ14 billion to Finnish citizens annually.

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Twenty-five percent of customer service and support operations will integrate virtual customer...
A Study from Lemongrass finds that enterprise IT leaders are aggressively moving their legacy...
Chief information officers, chief technology officers and technology leaders globally surveyed on...
Cognizant’s Center for the Future of Work’s new research finds 50% of retailers plan to...
Just 6% of CIOs describe their organisation’s digital technology as agile and inherent to the...
Domino Data Lab has published the findings of a survey conducted by BARC it commissioned of 278...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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