VIDEO

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...

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NEWS

SMEs' AI adoption: A crucial step for the UK's economic future

As AI adoption lags among UK SMEs, potential risks emerge. How can small businesses overcome barriers and embrace technological advancements?

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NEWS

Zurich Insurance Group acquires BOXX Insurance Inc.

BOXX Insurance is set to join Zurich Insurance Group, continuing its mission in cyber insurance and protection as an independent entity.

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NEWS

CISPE challenges European Commission's approval of VMware acquisition

CISPE appeals Broadcom's VMware acquisition approval, citing competition risks and exclusion of smaller providers.

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NEWS

runZero partners with Aqaio to expand cybersecurity solutions in Germany

runZero teams up with Aqaio to enhance its exposure management platform in Germany, aiming to tackle the complex cyber threat landscape with specialized local support.

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