Digital Business

Schipol sets sights on digital success

Europe’s third largest airport works to create great passenger experience with new digital services; Creates multi-cloud platform based on Red Hat OpenShift Container Platform, Red Hat JBoss Fuse, and Red Hat 3scale API Management to create and support new services.

A Digital Strategy that Drives Energy Efficiency and Smart Operations at Schneider Electric

‘Always on’ employees exhausted by 24/7 digitalised new world of work

New technology and digitalised surveillance are causing employees to suffer from a form of ‘psycho-social violence’ and causing productivity to go down, claim Dr Phoebe Moore, Senior Lecturer in International Relations at Middlesex University London and Pav Akhtar, Director of Professionals and Managers at UNI Global Union, in a paper* published recently in the International Journal of Labour Research.

B2B businesses must learn from the B2C market about the use of technology to improve customer experience

Consumer-facing companies have led the way in transforming their businesses to meet changed customer needs – now the B2B market must emulate them.

Majority of councils report good progress in addressing digital skills gap

Four in ten HR leaders rate digital knowledge of front line staff inadequate while digital literacy of senior .managers widely improved

Waning brand loyalty despite digital initiatives

Talend has published the results of an international consumer and IT business survey that uncovers a startling gap between customer expectations, and the reality of what organizations are currently providing.