NEWS

Digital world demands direct connections

Digital transformation is accelerating for every company in every industry, everywhere around the world. As a part of this necessary transition, people, software and machines are creating and consuming data faster and in more distributed locations than ever before, creating dissonance and driving businesses to private and direct Interconnection to solve their complex integration challenges.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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What's the new language of business? Hint, it's no longer accounting....

Forrn years, accounting has been dubbed the language of business.  Where rnhumans communicate our feelings through language in written and verbal rnform, businesses express themselves through accounting statements.  But rnall that's changing.  And fast.  As companies turn their backs on legacyrn technology and evolve through digital transformation, there's a new rnbusiness language in town coding.

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New study spotlights divide between businesses and consumers over definition of "good" customer experience

LogMeIn's 2018 AI Customer Experience Study shows average time to resolution is nearly 3X higher than customers find acceptable.

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Death of the high street 50% of all retail could move online by 2044

Thern advent of technology has turned the UK retail sector on its head rnproviding greater value, greater convenience and greater variety, all rnfrom the comfort of our own homes. The downfall of this growing rnprominence of e-commerce in our shopping and spending habits is that we're seeing more and more big names disappear from the Great British high street.

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AO.com reinforces digital resilience with ANS Group

Onlinern electrical retailer, AO.com, is future-proofing its IT operations with rncloud and managed service provider, ANS Group, by adopting a Microsoft rnAzure Site Recovery solution.

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T leaders share security concerns regarding tech innovation, but can they afford to let risk hold...
45% enterprises attribute productivity loss during the crisis to connectivity.
Multi-channel communications provider Adare SEC renews its partnership with secure cloud provider...
PerfectScale has introduced a new, multi-faceted channel partner program, designed to strengthen...
Enablement, alignment, and investment support accelerated partner success.
Veritas Technologies has published the findings of new research highlighting the damage that...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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