Digitalisation World

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Focus on three key areas: customer experience, everyday operations, and employee experience.

Adobe and WPP’s government and public sector practice have released the results of a...

Accenture and Microsoft, together with their joint venture Avanade, are joining forces to tackle...

Allowances made for shortcomings in customer service during COVID-19 times are wearing thin.

Freshservice Journeys is a AI-powered capability that simplifies complex workflows spanning HR, IT,...

Software AG has found that half of all employees are using Shadow AI (i.e. non-company issued AI...

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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