Digitalisation World

De Bijenkorf looks to transform its customer service experience

Published in Digital Business Telecoms + Mobile

De Bijenkorf has selected Vonage's NewVoiceMedia (NVM) solution to better serve its customer-base by delivering exceptional experiences.

NEWS

Cepsa powers new digital customer experiences

Published in Digital Business Open Software

Spanish energy company collaborates with Red Hat to gain greater speed, scalability and efficiency to adapt to changing competitive landscape and customer needs.

NEWS

App Dev industry ready for massive disruption

Published in DevOps Digital Business

OutSystems has published its sixth annual research report on the state of application development and the challenges faced by development and delivery teams. The State of Application Development, 2019: Is IT Ready for Disruption? unveils detailed survey results from over 3,300 IT professionals in all industries across the world.

VIDEO

The Intelligent Refinery - Accenture 2018 Digital Refining Survey

Published in Digital Business

In this video Tracey Countryman, Managing Director, Global Refining and Industry X.O. lead at Accenture depicts three 2018 Refining Research takeaways on how to become an Intelligent Refinery.

BLOG

Do online sellers need to up their data game?

Published in Digital Business

Voice search, AR, VR, AI, machine learning and cryptocurrency all appear amongst the projected trends for e-commerce in 2019, but realistically how close are online sellers to being able to adopt these advanced technologies? Whilst most businesses admit to being in the pursuit of digital transformation, a recent survey we conducted of 559 global B2B organisations found that many are still focusing on getting the basics right and potentially ignoring opportunities for growth that might be...

VIDEO