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Despite ambition for customer experience success, lack of data and analytics hinders delivery.
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C-suite is driving the push for modernization to enhance customer experience while saving on budget and staffing resources.
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Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM is costing them revenue.
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84% of businesses have seen more demand for data due to Covid-19, but nearly a third say data quality remains a fundamental barrier.
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The US, Germany and Denmark once again make the top three of the 2020 Enabling Digitalization Index (based on data from end-2019).
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Leading professional university leverages digital workspace solutions to fuel new models for education that enable learning from anywhere.
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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