NEWS

SAS expands free data skills training programme

The digital learning platform was originally launched to boost the UK and Ireland’s digital economies by offering in-demand data skills to thousands affected by the economic fallout from the global pandemic.

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NEWS

Just 10% of global businesses are front-runners in inclusion and diversity practices

For front-runners, inclusion and diversity practices constitute a source of innovation and differentiation (67%), increased revenue (56%), and enhanced customer satisfaction (51%).

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In a time of crisis, these four digital disruption mistakes may cost you dearly

What does disruption mean to you? In the pre-pandemic days of 2019, disruption was the dream; in business it was a byword for innovation, transformation, dreaming big. By Gary Harrold, CEO UK & Ireland, Swiss Post Solutions.

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Building agility through workforce engagement in a post-pandemic world

Just over a year ago COVID-19 swept across the globe, forcing changes across our personal and working lives. Without a doubt, one of the biggest impacts to organisations was the shift to remote work – forever changing the future of workforce engagement. By Clément Wehrung, Product Strategist, Fuze.

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Leading CX strategies with thoughtfulness

Customer service has quickly become a key differentiator as a result of changing consumer behaviours during the pandemic. Personalisation from brands is in the spotlight and many organisations are adopting personalised customer experience (CX) strategies in order to deliver relevant messages to audiences. By Brian Atkinson, GM & VP at Five9.

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BLOG

The trend to co-managed IT service delivery

The Covid-19 pandemic has triggered a shift in how enterprises manage their IT. By Bob Petrocelli, CTO, Datto.

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HCL Technologies has been selected to provide global service desk and on-site support to Novo...
Sustainability is a focus for global CIOs with the majority investing in environmental initiatives...
Hermes UK, the leading consumer delivery company, is introducing innovative technology aimed at...
Research firm CCS Insight forecasts 22 million virtual reality (VR) and augmented reality (AR)...
New research finds that almost half of agritech businesses agree that their processes to combat...
Next step in Cisco partner program evolution to support partner competitiveness and recognise deep...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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