Throughout the past year, the series of lockdowns and continued uncertainty have brought new focuses under the spotlight. Indeed, the pandemic has not only led to a preoccupation with public health, but has also dramatically altered the way people work, live and interact, with digital experiences brought to the fore front. Naturally, this has influenced customer behaviour. By Ash Finnegan, digital transformation officer, Conga.
Read MoreBy Kevin Schwarz, director, transformation strategy EMEA at Zscaler.
Read MoreBy Dan Davies, CTO at Maintel.
Read MoreDima Kats, CEO of Clear Junction, talks to DW about the promise of 5G for the payments industry, highlighting not just the opportunities the technology will provide, but also the potential challenges around solution scalability and security. Dima also explains how the pandemic has served to emphasise the importance of organisations such as Clear Junction having the agility to respond to fast, major changes in the way in which its customers interact with consumers right across the globe.
Read More