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New Blancco report sparks conversations on SSD policy reform, revealing financial and environmental costs as well as security concerns for public sector organisations.
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The special edition book aims to educate IT Leaders on understanding and creating better DEX in the enterprise.
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Customer contact center operations are set to undergo a transformation to improve customer experience delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senior customer experience management professionals, finds organizations are embracing technology and new ways of working to deliver improved customer service, with 98% planning to transform operations within 24 months.
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Notable trends include: opting for a hardware upgrade over a refresh, improving start up time and educating employees on simple greener IT practices.
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Canonical announces that Pacific Textiles chose Canonical Charmed OpenStack for its infrastructure upgrade. The new private cloud environment allows keeping the legacy workloads running continuously and launching new cloud-native services simultaneously.
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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