Barry McNeill, co-founder of Semco Style Institute UK (SSI UK) says the way we view work has changed for good and explains how businesses and leaders need to take a more collaborative approach to working styles if they want to retain talent and grow their organisations.
Read MoreBy Elise Müller, VP People & Culture at Spryker.
Read MoreBy Eric Herzog, CMO at Infinidat.
Read MoreEmployees from organisations with high quality DEX report over 75% less downtime and are 30% less likely to leave their employers.
Read MoreThe balance of deploying secure applications vs. time to market continues to be the biggest risk to organizations.
Read More75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact Centre as a Service (CCaaS) solutions. The findings also reveal European executives see investing in cloud and AI as becoming central to CX strategy.
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