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The better the customer experience, the more pressure on the point-of-sale

Considerable effort is invested in optimising the customer experience, but adding more technology-driven features puts more pressure on achieving a seamless purchase transaction without hiccups, writes Cisco ThousandEyes’ Mike Hicks.

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SDIA’s European Summit in Berlin invites software developers to advance green coding and sustainable software

“As the digital sector stands at a pivotal crossroad between digital transformation and environmental sustainability, the SDIA is delighted to host a Summit to chart a path toward a digital future that is not only innovative, but also sustainable.” Max Schulze, SDIA’s Executive Chairman

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Regulation responsibility is unclear claim CISOs

A third of CISOs agree that managing regulation is an ongoing challenge in their organisation, with lack of clarity on roles and responsibility compounding the issue.

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NEWS

PerfectScale launches new Partner Program

PerfectScale has introduced a new, multi-faceted channel partner program, designed to strengthen collaborations with VARs, Resellers, Integrators, MSPs, CSPs, and more. Designed to empower partners in the optimization of Kubernetes infrastructure, the program expands the ability of our solution and service providers to enhance, scale, and boost the performance of these environments for their clients.

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Kaseya introduces new offerings, receives special recognitions

Kaseya continues its momentum after the announcement of several new capabilities at its sold-out DattoCon hosted in Miami. Kaseya rolled out Kaseya Help Desk Services, which allows the outsourcing of daily IT tickets to improve customers’ profits and reduce their technician churn.

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Nearly a quarter of businesses are losing more than £100,000 a year to IT skills shortage

Rising costs of people and technology driving many businesses to adopt managed services.

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The Northern Care Alliance NHS Group and Hitachi Consulting has announced a partnership to deliver...
C-suite is driving the push for modernization to enhance customer experience while saving on budget...
Survey with IDG reveals that empowering business units has led to more complex audits, unchecked...
Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and...
New research from Europe’s largest cloud and hosting services provider, IONOS, has found that in...
More than double the number of larger businesses than SMEs see IT as successfully enabling...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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