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Digital Business

Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software applications needed to support changing IT environments.

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With Highlight’s monitoring and reporting service at its foundation, Confido’s managed service will deliver a new level of transparency and openness to customers. 

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October – released their inaugural report, “Five Keys to Unlocking Digital Transformation in Engineering & Construction.”

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Global survey explores networking needs for AI era

Data centre experts predict at least 6X increase in DCI bandwidth demand over next five years, with...

AI makes for happier customers?

NICE has published the 2024 International Happiness Index, its inaugural research which highlights...

National Work Life Week in the spotlight

While the focus on improving workplace well-being should be all-year-round, National Work Life Week...

The IET joins Smart Buildings Show line-up

The Institution of Engineering and Technology (IET) has joined the line-up for this year’s Smart...

Gordon Murray Group appoints Apogee as its primary IT partner to accelerate operational efficiency

Managed workplace services (MWS) provider cuts IT set up time and boosts productivity for the...

Creating new ecosystems amplifies industrial digitalisation and intelligence

During Huawei Connect 2024, David Wang, Huawei's Executive Director of the Board and Chairman of...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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