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Digital Business

Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software applications needed to support changing IT environments.

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With Highlight’s monitoring and reporting service at its foundation, Confido’s managed service will deliver a new level of transparency and openness to customers. 

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October – released their inaugural report, “Five Keys to Unlocking Digital Transformation in Engineering & Construction.”

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NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...

HCL Technologies acquires Hungarian data engineering services

HCL Technologies has signed a definitive agreement for the acquisition of Starschema, a leading...

Zero Trust, cloud and remote work drive digital resiliency

UK enterprise organisations showed high levels of concerns around all aspects of digital resilience.

Alarming lack of women in executive roles, despite FTSE 350 improving boardroom gender diversity

Women account for almost 40% of directors on FTSE 100 boards and 39% on FTSE 250 boards, largely...

Mphasis Acquires Blink UX

Synergies in evidence-driven design with design thinking, DesignOps, agile user research,...

MB Bank turns to Software AG to revolutionise the banking experience

Software AG has been working with Vietnam-based Military Commercial Joint Stock Bank (MB Bank) to...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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