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John Lewis Partnership selects Capgemini

Capgemini has been selected to provide specialist IT application services to support the John Lewis Partnership’s technology systems and business processes.

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Acquia launches Open Digital Experience Platform

Digital experience company Acquia has launched its new Acquia Open Digital Experience Platform (DXP). The Acquia Open DXP is powered by Acquia Marketing Cloud and Acquia Drupal Cloud, a unified solution that unlocks the value of data and content so organizations can rapidly create new digital experiences. Marketers and developers now have a single, easy-to-use platform to build, personalize, and orchestrate multi-experience customer journeys across all modes of customer interaction, such as...

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Global supply chains not delivering on digital

Retailers are overly reliant on spreadsheets and legacy processes, but plan to embrace AI and Machine Learning to drive real-time pricing, planning and strategy.

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Zoom and ServiceNow partner

Zoom to use Now Platform to help scale customer service operations and enable Hardware as a Service.

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Gen Z study reveals a new digital reality

Gen Z is resetting expectations for digital experiences.

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NEWS

Deutsche Bank And Google partner to transform banking

Deutsche Bank and Google Cloud have agreed to join forces and form a strategic partnership that aims to redefine how the bank develops and offers its financial services.

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Collaborate with your competitors

Tata Consultancy Services has published its global study titled ‘Where, How and What Leaders Will...

Customer experience innovation set to undergo exponential growth

Customer contact center operations are set to undergo a transformation to improve customer...

Cloud investments top of IT priority list

Rackspace Technology® says that, despite the rise of inflationary pressures and a global economic...

Customer service - the future is virtual

Twenty-five percent of customer service and support operations will integrate virtual customer...

The evolving role of CISOs in the AI era

A survey of 650 global CISOs examines how security leaders are navigating AI adoption, expanding...

HCL Technologies to enhance Euroclear’s digital landscape

Multi-year deal includes creation of co-innovation lab.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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