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Digital Business

NEWS

Customer engagement saw dramatic decline across the economy during COVID-19 lockdown

Customer call volumes fall by more than 90% in worst-hit industries, but estate agents experience surge in June.

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NEWS

IT leaders not equipped to handle post-pandemic workplace

Predicted rise in spending on technology as decision makers focus on digital collaboration tools.

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NEWS

Retail workers remain positive

Despite unanticipated challenges, retail workers find new sense of pride as ‘key workers’.

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NEWS

Mindtree partners with Husqvarna Group

Gardening product manufacturer shifts toward product IT operating model to increase agility.

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NEWS

Pandemic speeds up digital transformation efforts by five years or more

Twilio has published the results of a global survey measuring the impact and outlook of the COVID-19 pandemic on businesses’ digital engagement strategies.

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NEWS

Remote work study suggests bosses need more time

While 95% of business leaders are comfortable with employees working remote, 69% said they were not completely prepared to support extensive remote work at the start of the COVID-19 outbreak.

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Adoption rates soar for Kubernetes

Despite Kubernetes still being a relatively young technology, adoption rates have soared over the...

Enterprises failing to comply with sustainability policies

Research into corporate sustainability practices reveals the role global organizations play in...

A major infrastructure shift is underway

AI could double the strain or solve it.

The Digital Divide: Research reveals discord between marketers’ actions and consumers’ behaviours

83% of marketers agree it is challenging to unify customers’ data when so many have multiple...

Poor data quality will quash GenAI projects

At least 30% of generative AI (GenAI) projects will be abandoned after proof of concept by the end...

Banking firms adopt BMC tools for workflow automation

BMC is working with financial institutions to support mainframe modernisation, workflow...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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