Digitalisation World

Employee buy-in crucial to digital transformation success

Published in Digital Business

Many businesses are failing to keep their workforce at the heart of their digital transformations, leading to employee dissatisfaction and hindering the success of digitalisation initiatives, new research has found.

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COVID accelerates demand for gig-driven customer support models

Published in Digital Business

Report by GigCX platform provider Limitless shows customer service has helped supplement ‘gigger’ income and had a positive impact on mental wellbeing, during COVID.

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No Going Back? Demand for hybrid working intensifies

Published in Digital Business

Fujitsu research finds 85% of the C-suite and 71% of employees believe hybrid working will make their organisation more resilient and better equipped to survive economic issues.

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Drax Group deploys Solace to improve its IT infrastructure

Published in Digital Business

Drax Group has selected Solace's event streaming and management technology to make its IT architecture more efficient, agile, and to help reduce the cost of delivery.

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Merging culture and technology the way forward?

Published in Digital Business

Smartsheet has revealed 71% of technology decision-makers are rethinking their longer-term strategic decisions around workforce technologies, according to a commissioned survey of enterprise professionals conducted by 451 Research, part of S&P Global Market Intelligence.

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