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Customer experience (CX) technology sets a new baseline but still struggles to satisfy many

38% of consumers globally say that CX systems improved during the pandemic – but 52% experience CX failures due to limited technology.

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NEWS

Skillsoft provides skills for tomorrow

Skillsoft is launching a series of innovative, new platform features, content, and courses to enable organisations to build a future-fit workforce and give learners the tools they need to achieve their full potential. Skillsoft is offering all interested learners 30 days of free access to Percipio, the Company’s next-generation learning platform, so they can experience firsthand Skillsoft’s comprehensive suite of premium, proprietary, and vendor-authorised content, extensive course library,...

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NEWS

Mphasis Acquires Blink UX

Synergies in evidence-driven design with design thinking, DesignOps, agile user research, multimodal experiences, and conversational user interfaces.

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NEWS

Employers worry about remote work productivity, but majority fail to invest in solutions

New research released by Ricoh Europe reveals that employers are failing to invest in technology to maintain productivity across their remote workforce, despite concerns about their output.

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NEWS

More hybrid working to bring 3.8 million Brits into employment

Major new study by Virgin Media O2 Business and the Centre for Economics and Business Research (Cebr) shows an increase in hybrid working could bring 3.8 million people previously unable to work back into the workforce and could boost GDP by £48bn annually as part-time workers increase their working hours.

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NEWS

Southern Housing Group simplifies work with Citrix

Association uses cloud-delivered digital workspace solutions to remove frustration and complexity technology can create, empowering employees to focus on and do what they do best.

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The complex patterns of cyber threats in Q4 2025

DigiCert's latest RADAR Threat Intelligence Brief sheds light on the escalating cybersecurity...

Study reveals hybrid, remote work challenges

NinjaOne has released findings from its latest report on the trends and challenges impacting...

Computer built for the era of Big Data

Prototype from The Machine research program upends 60 years of innovation and demonstrates the...

Research identifies seven qualities of organisations delivering good digital employee experience

Employees from organisations with high-quality DEX report over 75% less downtime and are 30% less...

An open pathway to digital transformation for CorpFlex

CorpFlex dramatically reduces infrastructure costs, improves performance and transforms process...

Qarbon Technologies collaborates with Cambridge Management Consulting

Qarbon Technologies has started an ongoing collaboration with Cambridge Management Consulting...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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