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Decision makers too reliant on gut feeling?

According to a new report from Arelion (formerly Telia Carrier), a third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or ‘gut feel’ when choosing a network provider. Decision-makers in the US are particularly driven by emotion, with 46% attributing over half of their decision-making processes to it. The survey was conducted in the US, UK, France and Germany, and the report “The Quest for Network Quality in 2022” provides...

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS

Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NEWS

Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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CIOs must prepare for the Fourth Industrial Revolution

The emerging impact of AI, combatting more sophisticated cyber threats and improving sustainability...

Stagecoach goes digital

Infor CloudSuite EAM and Sapphire Systems help leading bus company increase fleet availability and...

How Workplace helped AstraZeneca manage its pandemic response

Leading biopharmaceutical company AstraZeneca now connects 70,000 employees globally on Workplace....

Cybersecurity, cloud and software development head skills gap list

Executives and technologists around the world agree to focus on critical fundamentals when it comes...

Digitalisation push: Mercedes-Benz and Siemens launch strategic partnership

Mercedes-Benz and Siemens to expand the digitalization of sustainable production methods, expanding...

CIOs feel squeezed between the need to accelerate digital transformation and the increasing challenges of cloud complexity

New research reveals CIOs looking to automation and AI to bridge growing gap between limited IT...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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