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Technology Channel puts productivity and customer-centricity first

Agilitas Launches ‘CONNECT for Enhanced Experiences’ Report.

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Flexible working key to employee retention?

To attract and retain top talent, businesses must redefine what good employment looks like in this new era of work, NearForm research reveals.

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NEWS

Research highlights evolution of the workplace

The research also uncovered a gender divide with 70% of women reporting experiencing negative effects from remote work, versus only 30% of men.

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Governments and public sector organisations spend millions globally each year destroying data storage devices

New Blancco report sparks conversations on SSD policy reform, revealing financial and environmental costs as well as security concerns for public sector organisations.

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Nexthink publishes Digital Employee Experience For Dummies

The special edition book aims to educate IT Leaders on understanding and creating better DEX in the enterprise.

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NEWS

Customer experience innovation set to undergo exponential growth

Customer contact center operations are set to undergo a transformation to improve customer experience delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senior customer experience management professionals, finds organizations are embracing technology and new ways of working to deliver improved customer service, with 98% planning to transform operations within 24 months.

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Companies commit to digital transformation with confidence in cloud

More than half of companies surveyed are putting mission-critical apps in the cloud.

Machine learning, automation, partnerships and the collaborative security industry: Predictions for 2017

Nigel Oakley, Director EMEA Cloudbuilding Centre of Excellence, Juniper Networks says that the rise...

Process intelligence helps combat macroeconomic challenges

Study shows that process intelligence is crucial to maximise efficiency and productivity, both...

The effect of Covid-19 on contractual obligations

Conexus Law, the specialist advisory firm that provides legal and commercial advice to clients who...

Flex-appeal remains mission-critical

Almost half (47%) of UK businesses feel equipped to allow employees to do their best work...

Businesses must embrace the digital workplace or risk being left behind

Digital natives are driving organisational change for greater work/life balance.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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