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Digital Business

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Kyndryl expands technology strategy and integration services

Kyndryl has introduced Kyndryl Consult, which combines Kyndryl’s longstanding consulting expertise with industry-leading technology integration solutions to help new and existing customers navigate complex technology environments and accelerate business outcomes. With a global team of highly skilled consultants, architects, specialists and program professionals, Kyndryl Consult will help new and existing customers navigate complex technology environments and accelerate business outcomes.

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Orchestrating the CX capability

Leveraging the power of Enlighten AI to orchestrate consumer interactions for interruptible digital and voice engagements across agent and agentless journeys at massive scale.

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75% of workers say leadership has prioritised structure over collaboration

Transformation during the pandemic did not focus on how people collaborate, leading to a new contributing factor to the great resignation and quiet quitting.

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Dubai launches ‘Unleashing the Power of Data through Private Synthetic Data’ report

Digital Dubai has launched the first Synthetic Data Implementation Framework, making Dubai the first city in the world to do so. Designed to promote and facilitate the use of synthetic data, the framework is set to increase opportunities to share high-value data, whilst protecting the sensitive information it contains. Digital Dubai wants to use synthetic data to deliver on its mission of boosting data-led innovation and driving the digitisation of Dubai’s economy.

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WithSecure research reveals IT decision-makers’ concerns on supply chain disruption

67% of IT decision-makers believe supply chain issues in the UK will remain the same or worsen in the next year.

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Nearly three fifths of UK workers are wasting up to 40 hours every year on tech set-up for meetings

MAXHUB research reveals that 18-24-year-olds take the longest to set up tech for virtual video calls.

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Damaging customer trust

Pandemic exposes gaps in existing systems and increases urgency for digital transformation.

AI reveals the current crop of megatrends

Cutting-edge technology firm AMPLYFI mines the Surface and Deep Web to discover and quantify future...

Less than half of digital initiatives are successful

On average, only 48% of digital initiatives meet or exceed business outcome targets, according to...

Established companies advance digital transformation more than digital natives

Industry change in the Nordics is not primarily fueled by digitally native companies that disrupt...

DEX careers gets job boards boost

From DEX career research to a step-by-step guide for assembling a DEX team, to a refreshed DEX Hub...

Advancing AI-driven automation

Boomi has introduced a set of product innovations designed to accelerate and scale intelligent...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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