Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Bull has secured a contract to provide AI infrastructure for the Mimer AI Factory in Sweden,...
Tata Group and OpenAI agree partnership spanning AI innovation, infrastructure and workforce...
A new data service on Cloudera Data Platform to automate and manage cloud-native data flows,...
HCL Technologies has signed a definitive agreement for the acquisition of Starschema, a leading...
Rolls-Royce establishes new COVID-19 data alliance to help people and businesses understand our new...
French-British mobility group has implemented a central data platform powered by Talend to improve...
Latest Video

How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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