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NICE inContact CX Transformation Benchmark study finds 40 percent of companies are very likely to invest in four or more customer service channels in the coming year.
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Product version delivers deeper integrations with VMware, Hewlett Packard Enterprise and Microsoft Azure along with enhanced security and cloud capabilities.
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Cloudera has launched the Cloudera Data Platform (CDP). CDP is an integrated data platform that is easy to deploy, manage, and use. It delivers powerful, self-service analytics across hybrid and multi-cloud environments with the granular security and governance policies that IT leaders demand. CDP is a new approach to enterprise data that delivers a full range of analytic capabilities from the Edge to AI.
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Many data centres are in danger of experiencing significant downtime during a power failure as it’s revealed that one quarter of UK energy decision makers do not have a contingency plan in place.
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Alfresco Software plans to significantly broaden cloud deployment choice with the introduction of Alfresco Cloud, which brings the Alfresco Digital Business Platform to enterprises in an easy to consume fully managed environment.
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When building a radically different bank in an industry dominated by centuries-old institutions, you need to be both creative and nimble. For Atom bank, the UK’s first mobile-only bank, the secret to its success lies in its technology stack, which is now powered by Google Cloud.
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Solve London - How Great Support Matters in a SaaS World.
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