Blur Group gets recommending

No, not that Blur: but this one is aiming to build the tools, such as this new recommendation engine, that will help grow the new sector of social-commerce

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FitFlop selects Sunrise Software to step up social media communication and enhance customer service

Sunrise Software says that FitFlop, creators of biomechanically engineered footwear, has selected its flagship product, Sostenuto, to create a new streamlined Customer Service Desk facility. Scheduled to go live in April 2013, the Sostenuto platform will give FitFlop a future-proof system that will support the company’s ambitious plans to increase customer interaction through social media networking sites. Sostenuto will provide a streamlined Service Desk for both external customers and...

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Searching for the integration solution

Ontology’s semantic search tools could short circuit the need for many integration projects, and putting appropriate data together is the ultimate goal

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Tibco tools up for CEM

Customer Experience Management is one of the ultimate services IT can deliver to any business, as it covers all aspects of the relationship: good, bad or indifferent, between a business and its customers, and Tibco is closer than most to delivering it should it choose to acknowledge the fact

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Scalable Hosted Exchange

Fasthosts Internet Limited has leveraged its gold partner status with Microsoft to launch its latest Hosted Exchange platform aimed at small and medium sized businesses. Enabling customers to leverage Software as a Service (SaaS) flexibility and featuring up to 50GB mailbox capacity, Fasthosts Hosted Exchange 2013, is a highly affordable email solution designed specifically to work and grow with a business's needs.

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Will enable thousands of VARS to make the move into managed services.
New premium Ubuntu images with extended security, kernel live patching and more.
RSA continues to offer customers flexibility, scalability, and rapid time to value with SaaS...
Peer-to-peer business lender launches digital platform in just five weeks.
Rubrik Cloud Vault provides data recovery assurance against ransomware attacks; Deeper integration...
A comprehensive approach with visibility and control over cloud infrastructures can result in more...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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