Ovum finds disruptive technologies are driving ITSM vendors to differentiate beyond just ITIL process support

Social, cloud, and mobility are redefining the current ITSM landscape, reveals Ovum in its latest Decision Matrix: Selecting an IT Service Management Solution. While ITIL is still heavily influencing the development of ITSM tools, these disruptive trends and IT consumerization have had a large impact on the evolution of ITSM solutions over the past 18 to 24 months.

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Pulsant’s Milton Keynes site achieves PCI-DSS level 1

Validation of physical security controls and colocation services management.

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Big Brain targets SMB customers

Virginia-based hosting provider Big Brain Global has launched a new range of cloud services built on the OnApp Cloud platform. Big Brain chose OnApp to create cloud services for its small and midsize business (SMB) customers, who need affordable but very high availability hosting for database-driven applications. The new Big Brain cloud joins the company’s existing range of virtual private server (VPS), dedicated server and colocation hosting services.

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Savvis extends Cloud-based Application Database to Asia

Savvis has expanded availability of its Cloud Application Database service to Asia.

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Flexera Software’s InstallShield 2013 – the installation enabler

Enhancements help application producers streamline installation and deployment to Microsoft Application Virtualisation (App-V 5.0), Windows 8/Windows Server 2012, and multi-tiered server environments.

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Fujitsu has just launched new research of 750 business leaders and IT decision-makers...
Qumulo’s scalability and continuous software development model are key factors in its selection...
Continues growth of greenfield developments as part of US$2B European expansion.
IBM Security is extending its artificial intelligence (AI) technology originally developed to...
  Schneider Electric modular edge data centre solution to provision global cloud application...
The vast majority (92%) of debt and equity investors surveyed expect the overall value of...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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