Microsoft socialises CRM

The latest version of Microsoft’s Dynamics CRM adds both social media tools and new pre-configured, industry-targeted templates

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Brocade names Joy Gardham as Regional Sales Director – Western Europe

Brocade® has appointed Joy Gardham, a recognised sales, operations and business development expert, as Regional Sales Director – Western Europe. She will hold primary responsibility for managing and driving the sales and services teams, delivering aggressive growth targets in Brocade’s Ethernet/IP business and further strengthening Brocade’s partner and channel strategies. Gardham will report directly into Marcus Jewell, Vice President EMEA at Brocade.

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Quocirca research shows insurance industry failing to align IT with business processes

Research released by IT analyst firm Quocirca, in conjunction with business process platform KnowledgeKube from Mercato Solutions, reveals the insurance industry is potentially wasting up to 3,000 working hours per company per annum due to inflexible systems and old processes.

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Cloud Service Providers: Opportunity or Threat?

In this article Graeme Rowe, EMEA Marketing Director at Nimble Storage explores whether or not cloud service providers pose a threat to product manufacturers.

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Strategic agreement will enable global retailing house to create stronger omnichannel customer...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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