Rekord gives Zendesk a richer ticket

Foehn’s new Rekord application makes Zendesk support ticketing a great deal richer as an information source, by linking in customer-delivered information from emails, websites, phone calls, and social media sources such as Twitter and Facebook

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BridgeSTOR introduces Global Cloud File Management and Sharing

BridgeSTOR, LLC has announced the latest member of its Coronado family of Cloud Storage and Gateway products. BridgeSTOR’s Coronado Synchronization Server enables business enterprises, government entities and other users of Amazon Simple Storage Service (S3®), public object storage and private cloud storage to easily and securely access cloud-resident data from multiple locations world-wide without regard to the data’s physical location.

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CENX introduces utilization management

Enhances capacity planning and Ethernet services visualization.

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Healthy, secure data repository

New service protects healthcare databases and applications, reducing the scope of compliance and time to audit for healthcare IT organisations.

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ManageEngine introduces change workflows to ServiceDesk Plus

ManageEngine has announced the general availability of change workflows for its flagship ITIL-ready help desk software,ServiceDesk Plus. The move lets IT teams define a systematic way of initiating and implementing a change and automate the entire process. An online demo of the ServiceDesk Plus change workflows is available athttp://demo.servicedeskplus.com/.

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AMS-IX New York receives Open-IX certification

AMS-IX New York qualifies as one of the first neutral and distributed Internet exchanges in North America.

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Global science and innovation leader uses AWS to modernise its infrastructure and drive...
Accenture has launched Velocity, a jointly funded and co-developed platform with Amazon Web...
Virtru has launched the Virtru Private Keystore, allowing organizations to leverage the power of...
Organisations need to evaluate their data protection and business continuity options to ensure they...
Concern about the strict new General Data Protection Regulation continues to focus on security...
Channel and alliances veteran Mark Osmond to grow channel ecosystem relationships by tapping into...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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