54% of consumers don’t know how much personal data AI tools collect.
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AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.
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‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.
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The promise of AI is on every biopharma’s radar, but the reality today is that much of the industry is grappling with how to convert the hype into impact.
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NTT DATA research shows organizations shifting from experiments to investments that drive performance.
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Architectural challenges are holding UK organisations back - with just 24% citing having sufficient governance to implement GenAI.
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