Survey results reveal the widespread use of AI across the UK in workplaces and homes, while also highlighting key challenges and concerns.
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AFL launches the DENALI platform, transforming data centers with modular design for AI environments.
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Discover how Zendesk's new AI-driven features are transforming customer service through advanced automation and analytics.
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Zendesk extends its analytics capabilities by acquiring HyperArc, aiming to provide GenAI-powered insights to enhance customer intelligence.
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Agentic AI offers vast economic potential, but trust and human collaboration are essential for effective deployment and scaling.
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The Adaptavist Group reveals workplace AI implementation is deepening inequalities, with discrepancies in access to AI tools and training affecting women's and lower earners' opportunities.
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