Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

Reimagining EMEA Marketing: Scaling Strategy in the Age of AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Can Power Grids Keep Up With AI Demand?

Craig Wentworth, Research Director at TechMarketView, discusses the key findings of the company’s new report, “AI data centres and energy responsibility: Who really pays for intelligence at scale?”,...

Improving Cyber Threat Intelligence Through Collaboration & Shared Insights

In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches...

Interview with Portman Partners at DCW London 2026

Data Centre World London 2026

News

Advances in industrial connectivity solutions for automated environments

LAPP is developing new connectivity solutions for intralogistics systems used in automated environments, with a focus on efficiency and reliability.

Huawei releases the full-stack data infrastructure solution

At the Huawei Innovative Data Infrastructure (IDI) Forum 2026 held on May 21, Yuan Yuan, Vice President of Huawei and President of the Huawei Data Storage Product Line, delivered a keynote titled "Data...

LAPP Limited showcasing industrial connectivity at Drives & Controls 2026

LAPP Limited will present industrial connectivity and automation solutions at Drives & Controls 2026, focusing on applications in UK manufacturing.

UK Connect Professional Services to meet MSPs’ need for world class field engineers

UK Connect has launched a field engineer as-a-service offer for MSPs and channel partners. 

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