NEWS
From Blockchain to Digital Twinning—Technologies That Can Revolutionise Business Models in Manufacturing

In the future, the success factors that will separate winners from losers in an increasingly competitive manufacturing landscape will extend far beyond the ability to manufacture products. By Terri Hiskey, Vice President Product Marketing, Manufacturing, Epicor Software.

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NEWS
Are Machines the New Face of Customer Service?

If you prefer not to deal with people when shopping, you’re not alone. Mitel’s recent study of 5,000 consumers around the world uncovered that on average a quarter of consumers never want to deal with a human when shopping online. By Shameem Smillie, Contact Centre Sales Manager UKISA.

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NEWS
For enterprises the path to artificial intelligence is through robotic process automation

In the age of the fourth industrial revolution, business transformation has become synonymous with robotic process automation (RPA). RPA’s ability to rapidly drive the automation of business processes without disrupting existing enterprise applications has made it essential to any organisation...

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NEWS
Robots are giving us our jobs back

We’re on-the-go 24/7, but somehow the to-do list never seems to get smaller or easier. Everyone...

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NEWS
What will the New Year hold for the world of AI and ML?

2018 was huge for technology, but now that we’ve rung in the new year, it’s time to turn our...

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NEWS
The modern workplace: where bots must be tamed

From robots in manufacturing facilities to software-based bots and personal assistants like Siri...

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NEWS
How can automation save the partner programme?

The challenge for vendors is keeping channel programmes simple while embracing complex new...

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NEWS
How smart cities can underpin our drive to a sustainable world

Sustainability is a powerful force for positive change in our world; one that is driving...

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NEWS
The future of retail: personalised AI-driven customer ‘extra-periences’

The future of retail lies in customer-centric applications of smart technology, artificial...

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NEWS
Finding success in an automated world

The age of automation is upon us, with Artificial Intelligence (AI) transforming our personal and...

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NEWS
AI - what's it all about?

By Matt Watts, Director of Technology and Strategy, NetApp.

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Videos

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
Craig Wentworth, Research Director at TechMarketView, discusses the key findings of the company’s new report, “AI data centres and energy responsibility: Who really pays for intelligence at scale?”,...
Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...

News

Paessler appoints Mav Turner as Chief Product Officer to strengthen its focus on IT and OT monitoring development.
New integration automates ticketing, reduces missed alerts, and improves response times for backup failures, strengthening business resilience.
UK Connect has launched a field engineer as-a-service offer for MSPs and channel partners. 
At the Huawei Innovative Data Infrastructure (IDI) Forum 2026 held on May 21, Yuan Yuan, Vice President of Huawei and President of the Huawei Data Storage Product Line, delivered a keynote titled "Data...