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NEWS
Three strategies to create a customer centric culture and build a loyal customer base

Customer centric organizations that deliver superior customer experiences have one important success factor in common, they have loyal customers. By Ryan Tamminga, Vice President of Customer Success at Alchemer.

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NEWS
How bots are helping companies to improve employee experience

By Julien Cordorniou, VP, Workplace from Facebook.

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NEWS
The importance of soft skills in the work-from-anywhere world

By Adam Spearing, Salesforce EMEA CTO.

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NEWS
2020 and the rise in use of low-code development tools

By Chris McLaughlin, chief product and marketing officer at nuxeo.

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NEWS
Offshore support; Onshore problems

By Richard Hutchings, CTO at Littlefish.

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NEWS
Research reveals the impact of lockdown on business and IT

As the COVID-19 crisis took effect, businesses rushed to deploy technology that would help their...

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NEWS
COVID-ushered digital transformation makes companies adaptable and resilient

COVID has triggered a massive digital shift, encouraging more businesses to migrate their...

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NEWS
Digital Transformation: a fool’s errand without a structured data backbone

One of the key components to commercial success is being able to adapt rapidly to changing...

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NEWS
Boosting connectivity will fuel the remote everything

At the height of lockdown measures in the UK, 69% of the 33 million British workers were working...

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NEWS
How to pivot your business in the midst of a financial crisis

The UK recently entered into a recession and financial markets have now officially taken their...

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NEWS
How cloud will drive the future hybrid workplace

Recently, Slack CEO Stewart Butterfield suggested that tech leaders need to make peace with...

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NEWS
How Manufacturers can benefit from Edge Computing

The manufacturing industry is producing more data than ever before as sensors become readily...

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Videos

Delivering sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...

Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from infrastructure management to high-value data and AI services. From...

MSP growth, AI adoption, and generational shifts in buying

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

News

AI and DevOps: enhancing, not replacing

AI is being used alongside existing DevOps practices, with reported impacts on testing processes and role responsibilities, while governance gaps and cloud and energy costs remain considerations.

11:11 Systems acquires Digital Sense to strengthen cloud offerings in Australia

11:11 Systems acquires Digital Sense, enhancing their VMware-based cloud services in the APAC region.

Red Hat's new digital sovereignty tool: a step towards control

Red Hat unveils its Digital Sovereignty Readiness Assessment tool to gauge organisational digital control and foster a global standard for digital sovereignty.

Vantage Data Centers Appoints New Chief Procurement Officer

Vantage Data Centers has appointed Alicia Ruckteschler as Chief Procurement Officer to drive its global procurement strategy for infrastructure development.

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