NEWS
Building agility through workforce engagement in a post-pandemic world

Just over a year ago COVID-19 swept across the globe, forcing changes across our personal and working lives. Without a doubt, one of the biggest impacts to organisations was the shift to remote work – forever changing the future of workforce engagement. By Clément Wehrung, Product...

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NEWS
Leading CX strategies with thoughtfulness

Customer service has quickly become a key differentiator as a result of changing consumer behaviours during the pandemic. Personalisation from brands is in the spotlight and many organisations are adopting personalised customer experience (CX) strategies in order to deliver relevant messages to...

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NEWS
The trend to co-managed IT service delivery

The Covid-19 pandemic has triggered a shift in how enterprises manage their IT. By Bob Petrocelli, CTO, Datto.

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NEWS
End-user devices are no longer just an IT decision

By Nick Offin, Head of Sales, Marketing & Operations at Dynabook Northern Europe.

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NEWS
The best of both worlds: Making the most of your Hybrid IT strategy

Living through ‘unprecedented times’ is nothing new for organisations. Businesses have always...

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NEWS
Meeting digital transformation demand

As digitization accelerates, how can the industry increase support for IT and engineering...

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NEWS
Recovering from 2020: how digital transformation will be essential for sports in 2021

2020 was a difficult year for everyone, with a huge number of industries suffering thanks to the...

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NEWS
Automated, vetted functionality and the potential of the composable enterprise

In a lot of ways, the economy is like a road; businesses are the drivers and customers are the...

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NEWS
Extracting value from invention

Invention is the creation of technology; innovation is how you use that invention to extract value....

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Videos

As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...
Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...
In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...
In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....

News

AvePoint has introduced updates to its Confidence Platform, with a focus on AI data protection, multicloud resilience, and governance capabilities.
Kaseya has introduced an autonomous IT management system that uses AI and unified data to support IT operations and security management.
New research shows session hijacking surging 23%, ransomware up 190%, and non-human identities outnumbering users 25:1 as AI accelerates attacks across identity, email, and cloud environments.
Collaboration combines Veolia's advanced water reuse technologies with Amazon AI and cloud capabilities to advance more sustainable strategies for data center infrastructure.