Expert Opinions | Digitalisation World

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Embracing digital transformation to succeed in a post-Covid world

Published in Digital Business

By Matt Zilli, CEO, Clarizen.

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How a Hybrid Integration Platform Can Drive Innovation

Published in Digital Business

By Asanka Abeysinghe, Chief Technology Evangelist at WSO2.

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Three strategies to create a customer centric culture and build a loyal customer base

Published in AIOps Digital Business Everything AI

Customer centric organizations that deliver superior customer experiences have one important success factor in common, they have loyal customers. By Ryan Tamminga, Vice President of Customer Success at Alchemer.

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How bots are helping companies to improve employee experience

Published in Digital Business

By Julien Cordorniou, VP, Workplace from Facebook.

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The importance of soft skills in the work-from-anywhere world

By Adam Spearing, Salesforce EMEA CTO.

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2020 and the rise in use of low-code development tools

By Chris McLaughlin, chief product and marketing officer at nuxeo.

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Offshore support; Onshore problems

By Richard Hutchings, CTO at Littlefish.

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Research reveals the impact of lockdown on business and IT

As the COVID-19 crisis took effect, businesses rushed to deploy technology that would help their...

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COVID-ushered digital transformation makes companies adaptable and resilient

COVID has triggered a massive digital shift, encouraging more businesses to migrate their...

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Digital Transformation: a fool’s errand without a structured data backbone

One of the key components to commercial success is being able to adapt rapidly to changing...

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Boosting connectivity will fuel the remote everything

At the height of lockdown measures in the UK, 69% of the 33 million British workers were working...

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How to pivot your business in the midst of a financial crisis

The UK recently entered into a recession and financial markets have now officially taken their...

Scotland emerging as key growth market for data centre developers

Dan Evans, Associate Director at Lichfields, discusses the results of the company’s recent data centre study, which finds that, for developers, Scotland offers something few regions or countries can match -...

Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

From PSTN switch-off to MSP opportunity

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced...

Why Proactive Cybersecurity Is Non-Negotiable for MSPs

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered, proactive security approach. He shares practical insights on MDR...