AI at a Crossroads — Quick Wins vs Long Term Growth

By Phil Lewis, SVP Solution Consulting International (EMEA & APJ), Infor.

AI has reached a pivotal moment. Once a distant vision, it is now deeply integrated into everyday life, driving everything from predictive text and smart applications to fraud detection. As of the end of 2024, 72% of firms saw a rise in the technology, and the global market is projected to hit $1,771 billion by 2032. Manufacturers are accelerating their adoption accordingly, leveraging AI to enhance production efficiency, optimise supply chains and improve quality control. Yet, despite this rapid expansion, AI’s role in many organisations remains surprisingly limited.

Despite ambitious goals, many manufacturers have yet to unlock AI’s full transformative potential. Current implementations often centre on basic automation tools, predictive maintenance, and digital assistants. While valuable, these applications barely scratch the surface of what AI can achieve. The true game-changer lies in AI-driven innovations that can revolutionise entire manufacturing processes – streamlining operations, optimising decision-making, and fostering groundbreaking advancements in production. However, economic uncertainties and rising costs have made many manufacturers hesitant to commit to large-scale AI investments. While some are cautious about allocating resources amid financial instability, others struggle to determine the best entry point for AI adoption. As competitive pressures mount, manufacturers must move beyond isolated AI deployments and embrace strategic, integrated solutions to drive long term success.

The AI Integration Imperative

With industry pressure to adopt AI, manufacturers risk rushing into implementation without a clear strategy. It’s easy to get caught up in the momentum – watching competitors integrate AI-driven solutions and feeling the need to follow suit. But how often is AI deployed with a well-defined, long-term purpose that delivers real value?

For manufacturers, AI adoption should go beyond surface-level applications and become deeply embedded in core operations to drive efficiency, innovation, and sustainable growth. Take supply chain management, for example. AI has the potential to be the ultimate strategic tool – dynamically optimising logistics, predicting disruptions, and identifying and automatically resolving bottlenecks before they escalate. By integrating AI thoughtfully, manufacturers can not only enhance productivity but also build more resilient and responsive supply chains.

This principle of deep integration extends beyond the supply chain and into the very heart of operational logistics and production. In logistics, AI-powered route optimisation can help transportation companies minimise fuel costs and reduce delivery delays. Meanwhile, manufacturers can harness AI to monitor equipment performance, predicting failures before they disrupt production – preventing downtime, reducing waste, and improving overall efficiency. Yet, despite these possibilities, AI adoption remains fragmented. The UK Government’s AI Opportunities Action Plan underscores AI’s critical role in national competitiveness, advocating for wider adoption. However, the real question isn’t whether manufacturers should invest in AI – it’s how they should invest to unlock its full potential and drive truly transformative change.

How Manufacturers Can Fully Harness AI

For manufacturers to move beyond basic AI adoption and achieve full-scale transformation, AI must be seen as more than just another tool layered onto existing processes. Instead, it should be treated as a strategic driver – one that fundamentally redefines how production, operations, and decision making are approached.

This means integrating AI into strategic planning from the outset, rather than retrofitting it to legacy systems. Manufacturers must invest in upskilling their workforce to collaborate with AI, fostering a culture where AI serves as a true co-pilot in optimising production, supply chains and quality control. Most importantly, long-term commitment is essential – prioritising AI initiatives that deliver lasting operational impact over short term, surface-level implementations.

One of the biggest misconceptions about AI is that its benefits should be immediate. Manufacturers seeking instant return on investment (ROI) often implement AI in isolate areas – such as quality inspections or predictive maintenance – without embedding it deeply into core production and supply chain processes, where its true value compounds over time.

AI’s greatest impact comes from long-term strategic integration, making it essential to identify where the technology can drive real efficiency, innovation, and growth. Manufacturers should assess how AI can optimise production lines, enhance supply chain resilience, or enable smarter, data driven decision-making across operations.

The challenge is that these applications require continuous refinement and investment. However, manufacturers that commit to AI as a fundamental part of their strategy will gain lasting competitive advantages, driving both productivity and long-term profitability.

Data Is Fuel, AI Is the Engine

Alongside the vast opportunities AI presents, manufacturers must also prioritise data privacy. Establishing clear policies on data collection, storage, and usage is essential to ensure transparency in how AI-driven systems make decisions. As societies become increasingly aware of data usage, manufacturers that fail to demonstrate accountability risk losing customer and partner trust – potentially facing reputational damage or even legal repercussions. Safeguarding sensitive operational and customer data should be a foundational pillar for AI adoption, not just a compliance checkbox.

By balancing AI-driven growth with a strong commitment to data protection, manufacturers can integrate AI into their strategies with confidence – knowing they are building long-term value rather than just following a trend. Quick wins won’t deliver lasting transformation; AI’s true power lies in its ability to optimise production, enhance decision-making, and improve efficiency over time. A thoughtful, strategic approach ensures that AI becomes a catalyst for competitive advantage and sustainability growth in manufacturing.

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