NEWS
The importance of building services around skills - Node4

Andy Slater, Director (Azure Practice / N4Stack) at Node4 Ltd, talks about the twin hybrid opportunities for the Channel – hybrid IT and the hybrid workplace, emphasising the importance of providing the expertise and value which customers are not able to find within their own organisations.

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NEWS
A powerful cloud combination for the Channel - PAX8 & Resello

Harald Nuij, Managing Director of Resello, talks about the company’s recent acquisition by Pax8, a global cloud management platform provider. The combination of Resello’s technology portfolio and Pax8’s MSP-focused platform, alongside their shared vision of accelerating cloud growth, provides a number of benefits for channel organisations of all sizes wishing to expand and improve their own cloud-based customer solutions.

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NEWS
Be the best at what you do, and understand what you don’t do

Terry Storrar, Managing Director UK at Leaseweb, provides some valuable advice for the Channel as it seeks to address the challenges and opportunities resulting from more and more customers moving to the ‘pay as you use’ model, and for individual companies to distinguish themselves in such a competitive market.

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NEWS
Tackling cloud complexity with the right tools

Stela Udovivic, Director of Product Marketing, VMware Tanzu, explains how securing the right observability tools will help enterprises get control over their software and spot problems before they become a more widespread issue.

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NEWS
The role of AIOPS in successful cloud migrations

John Gentry, Chief Technology Officer and SVP Business Development, Virtana, discusses how AIOPS provides end users with a ‘know before you go’ confidence in terms of how/when/where to move apps into the cloud (or not).

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NEWS
Exploring IT’s digital experience challenges

Jon Cairns, VP, Technical Services at Nexthink, focuses on the challenges IT departments faced during the pandemic when it came to providing an optimised digital experience for a working-from-home workforce and how the lessons learned can better inform the provision and acceptance of technology rollouts into the future.

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NEWS
The race to IT observability

Ted Redkar, Chief Product Officer, LogicMonitor, talks about achieving end-to-end observability in the age of digital transformation and technological convergence.

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NEWS
How to get started with AIOPS

Pierre Aeschlimann, Principal Strategist, Digital Transformation and Value Realization, Ivanti, talks through the AIOPS fundamentals, emphasising the importance of discovery and dependency mapping (DDM), configuring the data sources, discovering the ITSM pain points and opportunities and the use of agile processes to implement solutions.

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NEWS
The importance of AIOps within Value Stream Management

Companies that choose not to consider the AIOps-powered VSM approach are missing a significant opportunity, argues Gaurav Rewari, CTO and GM of AI and VSM at Digital.ai.

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NEWS
AIOps: Moving beyond the trigger-driven alerts model with deep learning

Shaun McGirr, AI Evangelist, Dataiku, says that the standard application of AI to IT operations is to mitigate the “overload of red alerts”: too much noise, not enough signal. This is a valid concern as IT estates grow larger, but the emphasis on individual overload does nothing to address the underlying process issue. Machine Learning needs to be used in the right place and with the right data.

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NEWS
AIOPS moves beyond the ‘angry teenage years’!

Paul Bevan, Navigator, Research Director: IT Infrastructure at Bloor Research, provides some great insights into the state of the AIOPS market, and its place in the overall Ops landscape, covering cloud, observability and Digital Operations Management along the way.

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NEWS
The importance of intelligent automation

Guy Nadivi, Senior Director, Marketing, Ayehu, and host and producer of Intelligent Automation Radio, emphasises how crucial it is that end users embrace the opportunities of intelligent automation (IA). Firstly, he looks at the consequences of not implementing IA. Secondly, he offers some advice on how to optimise IA projects.

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News

Securonix has acquired ThreatQuotient, the force behind ThreatQ, an innovative external threat intelligence platform. This combination will create a comprehensive, modular, and fully integrated AI-driven...
The pilot program allows faster, more transparent procurement for cloud software buyers.
Organisations using Salesforce can enable their support teams to develop critical communication skills with Skillsoft CAISY.
M247 Group, a leading international provider of hosting, data transport, and cloud solutions, has today successfully completed the sale of its UK-only connectivity and IT services operations, including...

Expert Opinions

By Phil Tee, EVP AI Innovations at Zscaler.
By Ollie Walters, Techbuyer.
By Terry Storrar, managing director, Leaseweb UK.
By Ian Cunningham, vice president Enterprise Sales, Colt Technology Services.