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MSP growth, AI adoption, and generational shifts in buying

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z buyers on service delivery and decision-making.

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Sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning, resource recovery and circular economy integration. The contract will see over 40,000 IT assets sustainably processed - reducing waste, recovering critical materials, and help Virgin Media O2 achieve its energy efficiency and carbon reduction targets.

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Delivering sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning, resource recovery and circular economy integration. The contract will see over 40,000 IT assets sustainably processed - reducing waste, recovering critical materials, and help Virgin Media O2 achieve its energy efficiency and carbon reduction targets.

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Data centre investment moves into the mainstream

Lottie Tollman, Head of Data Centres Advisory, EMEA and Gonzalo Martín, Head of Data Centres Capital Markets, EMEA, both at Colliers, the international property adviser, explain why data centres are no longer a niche play, with EMEA investors increasingly targeting the sector as digital infrastructure becomes central to long-term real estate strategies – according to Colliers’ 2026 Global Investor Outlook. The report highlights a sharp rise in capital allocations to data centres, with the sector now accounting for 31% of total capital raised globally in Q1–Q3 2025 - up from an average of 15% since 2020.

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Hyphen architects exciting digital infrastructure future with new CEO

Eva Diego, the new CEO of Hyphen, an international architectural practice working with many of the world’s leading brands and digital infrastructure developers, explains how global demand for critical digital infrastructure is reshaping the built environment and shares many valuable insights as to how expert delivery partners and trusted architectural advisors can help the data centre sector navigate complex and technically demanding projects while ensuring commercial viability.

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From PSTN switch-off to MSP opportunity

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced change into momentum — and why SMBs benefit more from clarity and strong foundations like security, governance, and resilience than from ever more flashy new technologies.

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Levelling the playing field: Cisco 360 insights for smaller partners

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares trends and innovations shaping the future of the MSP ecosystem.

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From MSP to MIP: The Rise of Agentic AI in the channel

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building scalable IP.

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AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified platform strategy, the role of AI in security and automation, and how MSPs can guide SMBs safely into an AI-driven future.

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Driving innovation in the energy resilience industry

Lenaik Andrieux, General Manager – Power Systems EMEA, India & Australia, Rehlko, explains how the acquisition of The Wilmott Group, a UK-based supplier of critical backup-power solutions, makes Rehlko one of the few OEMs to offer true end-to-end service in the EMEA region. By combining The Wilmott Group’s decades of engineering expertise and operational excellence in design, testing, installation, and lifecycle support with Rehlko’s superior energy resilience products, Rehlko will ensure its data centre customers are supported with reliable, future-ready solutions to meet their evolving energy resilience needs.

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“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why standard cookie-cutter MSSP services often fall short for protecting critical enterprise systems and highlights the challenges and emerging risks of AI adoption.

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Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging non-technical stakeholders, and empowering teams to deliver consistent, high-value services without replacing in-house expertise.

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News

Bull and Hon Hai Technology Group (Foxconn) have announced a collaboration focused on the production of AI infrastructure systems in Europe under the Bull brand.
As demand for advanced refrigerants grows, the industry is shifting towards low-emission alternatives due to enhanced digital infrastructure and regulatory pressure.
Smarttech247 announces its new status as a Microsoft Security Partner to fortify its role in cyber threat defence.
Cubbit partners with Commvault to strengthen cyber resilience and digital sovereignty for European organisations in multi-cloud environments. Cubbit partners with Commvault to bolster cyber resilience and...

Expert Opinions

Based on an exclusive interview with Scott Riley, Principal Product Manager for Identity Security Posture Management at Huntress, the piece explores how herd mentality in MSP cybersecurity is driving tool...
By Sarah Beechey, Practice Leader Data Center & AI, SHI.
By Ismail Amla, Senior Vice President Kyndryl Consult at Kyndryl.