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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Perforce Software has introduced updates to its DevOps tech stack, adding new tools for AI orchestration, automated testing, and compliance designed to support enterprise AI deployment and management.
Certification's true value lies beyond speed, focusing on continuous system improvement for genuine resilience.
Scality and OVHcloud partner to deliver a sovereign cloud platform tailored for European digital sovereignty, aiming to address regulation and AI demands.
UK's pragmatic approach to AI automation prioritises pre-built solutions over bespoke development, contrasting with US's costlier custom-centric strategy. Structural market dynamics underpin this shift.

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