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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Apricorn enhances the Aegis Secure Key 3.0, aiming to deliver faster performance, advanced environmental protection, and FIPS 140-3 Level 3 validation submission.
Modular Mast Systems launches a new partner programme, aiming to expand its international footprint in telecom infrastructure and beyond.
Youwind and Shoreline Wind's new partnership offers a lifecycle solution for wind energy projects, aiding developers with planning and execution.
Flashpoint introduces Intelligence Requirements within Ignite to enhance cyber threat intelligence workflows and align activities with business priorities.

Expert Opinions

By Richard Tallman, Senior Director, Worldwide MSP & Cloud at Bitdefender
TES Power Managing Director, Michael Beagan, explores how the rapid growth of AI infrastructure is accelerating a major shift in data centre construction to off-site modular manufacturing and crucially, why...
Exclusive Q&A with Jonathan Hassell, Vice President of Content & Editorial at O’Reilly, exploring how AI is reshaping management, accountability, and the future of work.
By Simon Worsfold, In-House Economist at Intuit