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News

Downtime is a systemic business crisis

600 billion annual impact: Aggregate downtime costs for the Global 2000 have soared 50% in two years.

Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust,...

70% reduction in cooling energy consumption at Acciona's Madrid Data Centre

Modernising existing infrastructure enables scalable growth, resilience, and long-term value - without disruption.

Automation will reshape IT operations within three years, say a third of teams

SolarWinds research reveals growing confidence in automation, however concerns around accuracy, skills and oversight remain.

Expert Opinions

Leading Law Firm Partners with Principle Networks

Implemented a phased replacement and migration of Hill Dickinson’s Wide Area Network (WAN) and security infrastructure.

Guardz Q&A: Agentic AI, strategic partnerships and building MSP-first security platforms

In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic...

Advanced cooling technologies are changing data centre design decisions

By Aurore Knight, Associate Director, Black & White Engineering.

Power: The Defining Challenge and Opportunity of the AI Data Centre Era

By Tom Kingham, VP Engineering & Utilities Europe & Japan at CyrusOne.

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