NEWS
A changing Channel landscape for Parallels

Christa Quarles, Alludo CEO, discusses the challenges and opportunities facing the company as it heads into the new year. She’s optimistic that, with increased visibility, Alludo’s compelling solution will attract new customers via the channel partner network.

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Where there’s a way, there’s a will

Paolo Perani, Sustainability Manager for ABB Electrification Distribution Solutions, discusses electrification, decarbonisation and broader sustainability topics, with plenty of examples of how the company is working with its supply chain and customers, as well as internally, to ensure that the journey to NetZero is energised by the many digital and sustainable technology solutions being continuously developed by ABB.

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MSPs optimistic as to business opportunities

Holly Pateman, SVP Product Marketing at Kaseya, discusses the recent Datto State of the MSP: Trends and Forecasts for 2024 Report, which finds a steady transition of traditional VARs to become MSPs, and also highlights the main challenges and technology growth opportunities for the Channel, which include improving the customer experience, vendor consolidation, self-service, storage and cloud. Overall, MSPs are cautiously optimistic as we head into a new year.

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ESG drives technology investment priorities

Sujata Kukreja, General Counsel and Chief Compliance Officer for Expereo, discusses the company’s recent CIO survey results, which reveal that ESG and climate change is the most significant factor influencing attitude towards technology investment in 2024. Sujata explains just why CIOs are prioritising ESG ahead of other influences, such as supply chain issues, the increasing security threat landscape, and automation advances.

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Zuzanna Stamirowska enjoyed data processing so much, she set up her own company!

Pathway CEO, Zuzanna Stamirowska, discusses her journey to the IT industry – one which brought her to the world of data analytics and AI, and which ultimately inspired her to launch her own company. Zuzanna shares her experiences along the way, offering advice as to how organisations can best focus on equality and diversity, and also explains how Pathway’s real-time data processing solution works.

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Making the transition to managed services – the major channel driver

Kunal Kaul, Cisco Managing Director, Partner Managed Services & SP RTM, EMEA, discusses a recent Cisco/Canalys report, which reveals that IT Channel partners anticipate significant growth in 2023, with the main driver being managed services. Technology-wise, the cybersecurity focus remains a major driver, alongside managing IT complexity, the AI opportunity and sustainability.

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Customers the key drivers of ESG initiatives

Susan Kenniston, Wipro’s Global Head & VP of Sustainability, discusses the company’s recent research which finds that customers are the key drivers in shaping an organisation’s sustainability strategy. She also explains the importance of the employee experience in driving change, how businesses can refocus their own buying habits reframe their sourcing strategies and why becoming an agile learning organisation is critical to ESG success.

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The importance of delivering the Total Experience

John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends report, with customer experience and company culture, combining to provide the Total Experience, as the main priorities for the channel. The report also highlighted the importance of leadership, purpose, alliances, skills and sustainability, as John explains.

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CIOs

Michael Cantor, CIO at Park Place Technologies, discusses how the role of the CIO continues to change and develop with the new challenges and opportunities presented by the world of technology. In addition to the CIO’s ‘traditional’ role of ensuring the smooth running of the IT department, as well as understanding how new technologies might impact on the business, the role now demands many new skills: sustainability, business intelligence and analytics to technology lifecycle, digital transformation, and customer experience.

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HP helps partners to embrace sustainability and the circular economy

Neil MacDonald, UK & Ireland Channel Director for HP Inc., discusses the importance of sustainability to the IT Channel, with a major opportunity for companies to become environmental trusted advisors to end users. Neil outlines the many programmes and initiatives which HP has developed to address key sustainability issues, such as a packaging re-think, tech take back and closed loop recycling, all of which help their Channel partners to deliver measurable sustainability benefits to their customers.

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Moving to a multicloud by design world – the smart choice

Steve Young, Senior Vice President and Managing Director of Dell Technologies UK, discusses the complexities of digital transformation, focusing on the importance of avoiding multicloud by default by developing a multicloud by design strategy. Properly implemented, such a cloud smart approach should deliver the speed, flexibility and agility which are the hallmarks of today’s leading digital organisations.

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Forging a digital path to sustainable IT

Charissa Jaganath, Head of Responsible Business at IT services business Logicalis, discusses the company’s sustainability commitment as outlined in its CIO Summit: Forging a Digital Path to Sustainable IT. She explains how sustainability and a wider ESG focus is front and centre for both Logicalis itself and its ecosystem of partners and customers.

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Women leaving the IT workplace

Angelika Holl, Chief Information Security Officer at Zeppelin Group and Member of ISACA’s Emerging Trends Working Group, discusses the reasons why women are leaving the UK tech sector, and explains the ways in which companies can address this problem as a key part of ensuring that the industry’s current skills shortage doesn’t become a crisis. She is optimistic that, with the right company, industry and government initiatives in place, the digital future is in safe hands.

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Managing the transition from the old to the new

Jonathan Wright, Director of Products and Operations at GCX, discusses the challenge facing channel organisations as they seek to manage the delicate balance of existing vendor relationships with customer demands for the very latest technology solutions. Through the example of SD-WAN and SASE, he explains how the channel needs to be able to recognise and embrace new opportunities and work with potentially new vendors as part of this process.

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Delivering an optimised digital customer experience

Emily Bristow, SVP Global Head of Professional Services at SS&C Blue Prism, discusses the use of both automation and artificial intelligence (AI) technology solutions to enhance the digital customer experience. She shares some great insights as to the way in which these technologies can help to optimise customer interactions, emphasising that these solutions are primarily designed to augment, rather than replace, human experience.

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News

Leadership expansion and corresponding in-market programs designed to help meet the unique needs of the evolving and diverse IT services channel.
Skillsoft has released its 2024 IT Skills and Salary Report. Based on insights from more than 5,100 global IT decision-makers and professionals, the annual report examines the state of the IT industry and...
Global system integrator won over by simplicity, security and speed of the Cloudbrink service.
NTT DATA research shows organizations shifting from experiments to investments that drive performance.

Expert Opinions

By Michael Crook, Data Center Market Development Manager, Corning Optical Communications.
By Danny Lopez, CEO of Glasswall.
By Founder and CEO of Cynomi, David Primor.