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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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News

Brazil's Hcor harnesses Oracle's cloud solutions to independently manage critical immunology trials, reducing costs and accelerating execution.
Assured Data Protection announces organisational changes to strengthen its growth trajectory, appointing Stacy Hayes as Chief Strategy Officer and expanding leadership roles in the Americas and EMEA.
Oracle teams up with OpenAI to boost U.S. data centre capacity, creating jobs and promoting AI leadership.
CISPE appeals Broadcom's VMware acquisition approval, citing competition risks and exclusion of smaller providers.

Expert Opinions

Pulsant’s Natasha O’Brien explains why a resilient and sovereign digital infrastructure could represent the answer to escalating insurance costs.
By Michael Hunger, VP of Product Innovation, Neo4j.
The Middle East is undergoing a huge shift in its engineering and infrastructure sectors, with chapmanbdsp perfectly poised at the centre of the region’s transformation.