NEWS
Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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News

A recent survey uncovers the high stress levels experienced by UK IT and cyber professionals, highlighting the fear of job loss following a breach.
TELUS and RingCentral integrate AI features into Business Connect to support business communications and customer interactions.
Rackspace Technology adds Joseph Vito to lead global alliance partnerships.
Infosecurity Europe introduces a new programme to support cybersecurity startups, aiming to foster innovation and growth across the UK's cyber ecosystem.

Expert Opinions

By Derek Thompson, Senior VP & GM, EMEA, Workato.
By CEO of Global Commissioning, Louis Charlton
By Fernando Rionegro, Vice President, Cloud and Network Services, Europe at Nokia.
By Dmitry Panenkov, CEO and founder of emma, the cloud management platform.