AI and automation ‘to the rescue’ for overworked IT generalists

Steve Petryschuk, Director, Product & Market Strategy in Product Management, Auvik, discusses the findings of the company’s recent 2025 IT Report, entitled: “Why IT is long on challenges but short on time,” which reveals that stress and burnout are approaching all-time highs amidst the Baby Boomer retirement era, underscoring the critical need for AI and automation solutions and giving rise to the IT generalist. Steve also highlights some recent innovations added to Auvik’s IT Operations platform.