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Shadow IT lurks uncomfortably, for IT departments

The growth in ‘Shadow IT’ is leaving IT departments caught between a rock and a hard place, according to Simon Bain, CTO of search specialists, Simplexo, who suggests that the concerns existing around managing unsupported devices are equally matched by the need to bring IT expenditure...

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CIOs reassess their roles in the face of changing business requirements

Research highlights importance of CIOs building internal relationships with sales and marketing to improve end user customer experience.

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New survey highlights worrying lack of guidance from employers on use of personal devices

A survey commissioned by the Information Commissioner’s Office (ICO) has shown many employers appear to have a ‘laissez faire’ attitude to allowing staff to use their personal laptop, tablet computer or smartphone for work business, which may be placing people’s personal...

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Introducing the Electronics Disposal Efficiency metric

The Green Grid launches first-of-its-kind metric to help organisations measure the responsible disposition of decommissioned ICT assets.

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Videos

AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...

Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from infrastructure management to high-value data and AI services. From...

From PSTN switch-off to MSP opportunity

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

Expert Opinions

Is AI over-hyped or transformational?

By Frédéric Godemel, EVP Energy Management, Schneider Electric.

Why location data is critical to smarter data centre planning

Data centres are some of the country’s most important infrastructure. This is because they power the economy – from online streaming and mobile banking to the development and increasing use of AI. Which is...

FIRE SAFETY AT SCALE: PROTECTING MODERN DATA CENTER CONSTRUCTION SITES

As data center construction across North America accelerates, projects are becoming larger, faster and more complex than ever before – and the consequences of getting fire safety wrong have never been...

How enterprises can deploy agentic AI workforces without data limitations

By Justin Borgman, CEO Starburst.

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