NEWS
Lack of skills and complexity of bot management the biggest barriers to scaling up automation and AI programmes

New research finds majority of organizations prioritizing automation skills and cloud-based delivery in order to ramp up Intelligent Automation.

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NEWS
RPA key to improving customer service excellence

Robotic Process Automation exceeded respondents' expectations in improved data quality, compliance and productivity.

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NEWS
Are robots finally getting a good reputation?

Advanced report reveals workers’ growing appetite for disruptive technology.

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NEWS
DataRobot partners with Kx

New integration empowers teams working with the world’s fastest time series database to deliver time-aware AI and machine learning initiatives at scale and speed.

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NEWS
Tech Data expands partnership with Automation Anywhere

Robotic Process Automation solutions help enterprises optimize workforce efficiency.

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NEWS
Automation Anywhere launches AI-Powered RPA-as-a-Service Platform

Automation Anywhere has launched the world’s first purely web-based, cloud-native Digital...

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NEWS
AI and robots key to transforming customer service

More than two thirds (69%) of business decision-makers in senior management positions say that AI...

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NEWS
Employees prepare to work in automated contact centres

Almost two thirds (65%) of contact centre employees believe that the introduction of automation and...

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NEWS
Consumers prefer interacting with voice and chat assistants over humans

Despite 76% of companies having realized quantifiable benefits from voice or chat assistants,...

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NEWS
Blue Prism closes Thoughtonomy acquisition

Blue Prism has closed its acquisition of Thoughtonomy. With the acquisition complete, Thoughtonomy,...

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NEWS
Worldwide Robotic Process Automation software market grew 63% in 2018

Robotic process automation (RPA) software revenue grew 63.1% in 2018 to $846 million, making it the...

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NEWS
first2protect deploys Digital Helpers

Bonquiqui and Sheniqua to support staff in enhancing the service it offers to its insurance...

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NEWS
WorkFusion and NEC partner

Partnership will accelerate the adoption and deployment of AI-driven RPA throughout the world.

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NEWS
Nine in 10 companies see ‘Self-Service’ as the future for customers

A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing...

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NEWS
Appian and UiPath form partnership

Appian and UiPath have formed a technology alliance to drive fast and high-impact digital...

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Videos

Bill Andrews, ExaGrid President and CEO, addresses many of the misconceptions around the cost of different backup storage options, with many end users struggling to understand the long-term costs associated...
Chris Coward, Director of Project Management and Anna Rantala, Marketing Manager – both at BCS - talk through the company’s recently launched Athlete Career Transition Programme, designed to address the...
Steve Petryschuk, Director, Product & Market Strategy in Product Management, Auvik, discusses the findings of the company’s recent 2025 IT Report, entitled: “Why IT is long on challenges but short on...
Jenny Briant, Academy Operations Director at the Ten10 Academy, shares valuable insights on empowering women in tech and promoting inclusive workplaces – including building a career in tech without a...

Expert Opinions

By Zeki Turedi, Field CTO, EMEA, CrowdStrike.
By Duncan Roberts, Associate Director at Cognizant Research.