Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Videos

Andy Bevan, Head of Propositions and Strategy Consulting at Daisy Corporate Services, discusses recent research findings which reveal that two-thirds of IT leaders say that legacy infrastructure is creating a...
Chris McKie, VP, Product Marketing Networking, Security & Risk Management Solutions, Kaseya, discusses the findings of the company’s recently published 2024 MSP Benchmark Report, with automation,...
Stephen Douglas, Head of Market Strategy at Spirent, discusses the company’s 5th annual 5G outlook report, which finds that 5G Standalone (SA) market is picking up significant speed, alongside similar...
David Williams, Acting Managing Director EMEA, Telstra International, and Kwee Chuan Yeo, Senior Editor, Asia, MIT Technology Review Insights, discuss the findings of a recent MITTR study focusing on AI. It...

Expert Opinions

By Adam Gaca, Vice President of Cloud Solutions at Future Processing.
By Niall McConachie, regional director (UK & Ireland) at Yubico.
By Varun Goswami, Head of Product Management, Newgen Software.