Digitalisation World

BBVA selects IPsoft to automate its customer support services

Published in Digital Business

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia.

Published in Digital Business

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

Published in Digital Business

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve their online experience.

NEWS

93 per cent of businesses cannot use analytics to predict individual customers’ needs

Published in Big Data/Analytics-as-a-Service Compliance/Security Digital Business Infrastructure Software

Lack of predictive analytics traps customers in vicious cycles based on their past selves.

Life sciences lag behind with AI

Life science professionals highlight technology and healthcare as collaboration priorities for...

Billon receives EUR 1 million funding from the Polish National Center for Research and Development

Billon, the technology company that has civilised blockchain, has been granted EUR 1 million...

BMC delivers Cognitive Service Management

End-to-end multi-cloud SaaS offering reinvents traditional ITSM to support container-based...

NEWS

Half of organisations set for major procurement and supply chain AI investment within two years

However, an independent research study commissioned by Ivalua reveals that poor data quality could...

NetMotion delivers Operational Intelligence Platform for enterprise mobility

Comprehensive visibility across users, networks, applications and devices gives...

UK enterprises have reached cloud tipping point, but people are greatest barrier to success

A new report from Skytap and 451 Research shows that despite appetite to modernise, 74...

Databricks conquers AI dilemma with unified analytics

Despite the allure of artificial intelligence (AI), most enterprises are struggling to succeed with...

For resellers, time is running out

By Peter Olive, CEO, Vortex 6.

JoveEye launch offers AI & Big Data powered research platform for Business Intelligence

Multi-lingual research and analysis tool offers access to global data in a single platform, for...

Infosys extends Microsoft alliance

Infosys is expanding its relationship with Microsoft to accelerate the digital transformation of...

KPMG and Google form digital alliance

New solutions combine Google Cloud’s security and artificial intelligence (AI) leadership with...

MSP Growth, SaaS Protection & Hyperscaler Independence

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks,...

Work AI Institute delivering real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Work AI Institute delivers real-world lessons for successful AI adoption

CISO report reveals the extent of the cybersecurity challenge in the age of AI

CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO 2025: Resilience in an AI-Accelerated World” report,...

Expert Opinions

When less is more: why small language models deserve a bigger role in enterprise AI

By Prasad Sankaran, President, Software and Platform Engineering at Cognizant.

From Chaos to Control: The Role of Frameworks in Building Resilient Cyber Security

By James Preston, Principal Security Consultant at ANSecurity.

Enecom Enhances Its Enterprise Data Infrastructure with the InfiniBox® Solution for 100% Availability and Cyber Resilient Storage

Infinidat says that Enecom, Inc., an information and communication technology (ICT) services provider primarily serving the Chugoku region in Japan, enhanced its storage infrastructure with multiple...

Big tech and data gatekeeping: why we need an open AI environment

By Giedrius Steimantas, Engineering Manager, Oxylabs

Digital Business News Videos Expert Opinions