NEWS
Customer experience (CX) technology sets a new baseline but still struggles to satisfy many

38% of consumers globally say that CX systems improved during the pandemic – but 52% experience CX failures due to limited technology.

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NEWS
Skillsoft provides skills for tomorrow

Skillsoft is launching a series of innovative, new platform features, content, and courses to enable organisations to build a future-fit workforce and give learners the tools they need to achieve their full potential. Skillsoft is offering all interested learners 30 days of free access to Percipio,...

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NEWS
Mphasis Acquires Blink UX

Synergies in evidence-driven design with design thinking, DesignOps, agile user research, multimodal experiences, and conversational user interfaces.

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NEWS
Employers worry about remote work productivity, but majority fail to invest in solutions

New research released by Ricoh Europe reveals that employers are failing to invest in technology to maintain productivity across their remote workforce, despite concerns about their output.

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NEWS
More hybrid working to bring 3.8 million Brits into employment

Major new study by Virgin Media O2 Business and the Centre for Economics and Business Research...

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NEWS
Southern Housing Group simplifies work with Citrix

Association uses cloud-delivered digital workspace solutions to remove frustration and complexity...

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NEWS
CDO role needs redefining

Landmark Exasol study defines the changes needed for today’s aspiring CDOs — and the...

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NEWS
Nexthink launches Green IT solution

Leveraging its unique digital employee experience management capabilities, Nexthink is helping...

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NEWS
HCL Technologies and Lendico join forces

HCL will establish fintech lab in Germany to drive innovation and create transformational...

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NEWS
Tech job seekers clash with employers over remote working expectations

A new report from hackajob reveals that while the Covid-19 pandemic has changed tech workers...

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NEWS
Cloud - the key to modernisation?

Survey respondents recognise the benefits of DevOps and container services adoption, yet cloud...

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NEWS
Atos to create financial services centre of excellence

Collaboration to help clients speed modernisation with IBM Cloud for Financial Services.

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NEWS
BAE Systems and Dell Technologies innovate for UK Naval Defence

BAE Systems is working with Dell Technologies on delivering innovative digital capability for the...

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NEWS
Helping the hybrid workforce

New cloud-based device management solutions boost IT productivity and the employee experience.

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NEWS
Alliance seeks to increase IT inclusion

More than 12 leading global tech companies and organisations have agreed to collaborate to increase...

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Videos

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...
Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...
Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...
Adhum Carter Wolde-Lule, Director at Prism Power Group, highlights the fact that switchgear is fast becoming one of the biggest hidden constraints in UK (and elssehwere) commercial construction - with data...

Expert Opinions

By Aurore Knight, Associate Director, Black & White Engineering.
By Alexandra Thorer, Chief Growth Officer at BCS Consultancy.
Based on an exclusive interview with Brian Duffy, Chief Revenue Officer at Atlassian, this article explores how AI is reshaping priorities at every level, with businesses under increasing pressure to move...
By Michelle Brophy, Director of Research, Tech, Media & Telecom at AlphaSense.