Digitalisation World

Look before you leap: a guide to resilient hybrid cloud migration

Published in Cloud Cloud + MS DC Facilities + Colo Infrastructure Platform

Hybrid cloud has many inherent qualities that make it attractive for businesses looking to modernise their IT, including cost optimisation, agility and continuous product development. Cross-sector appeal will also drive the hybrid cloud hype cycle, with Gartner predicting 90 per cent of...

From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Managed services shifting from reactive support to value-driven cloud operations

In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....

GRDs help future-proof data centres

Matt Wilkins, Global Director of Design and Engineering at Colt DCS, explains that data centre operators need ‘controlled flexibility’ now more than ever, as tightened regulatory environments, skills gaps,...