UK retailer uses Cloud Services to scale TV and Social Media campaigns

December is the most important month of the year for UK retailer Marks and Spencer, and its advertising campaigns are the cornerstone of its holiday strategy. When its 2013 primetime Christmas TV ad campaign encouraged people to visit a dedicated website, it was vital it could cope with the spike...

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Customer satisfaction rises overall

Customer satisfaction drops as customer service agents more frequently use apologetic or polite vocabulary in a conversation, while customers benefit by being polite themselves, according to findings of the quarterly Zendesk Benchmark report released recently.

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VMware veterans launch 100% Cloud Managed Platform for Docker, KVM and VMware vSphere

Platform9 has emerged from stealth and unveiled its SaaS platform that transforms an...

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Accellion introduces kiteworks Cloud Content Connectors for GoogleDrive and Microsoft OneDrive

Accellion, Inc. has announced the launch of kiteworksTM content connectors for Google DriveTM for...

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Rackspace announces enhanced DevOps Automation Service

Rackspace has announced new features to its DevOps Automation Service including Windows Support and...

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Scalr introduces Cloud Cost Analytics

Scalr has announced the release of Scalr Cost Analytics. Scalr Cost Analytics will enable a broad...

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Riverbed appoints regional VP for UK and South Africa

Riverbed Technology has announced the appointment of Karl Campbell as Regional Vice President for...

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Unisys wins contract worth up to 28 million dollars

Defense Information Systems Agency selects Unisys to continue supporting the department's...

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Increased demand for web apps hampered by lack of critical penetration

Inevitable growth of web apps leading to innovative new use cases yet many organisations still...

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Survey reveals importance of hosting outsourced data locally

80% of IT decision makers agree that backing up their organisation’s vital information near...

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Security breaches can go undiscovered for weeks

Tripwire, Inc has announced the results of a survey of 215 attendees at the Black Hat USA 2014...

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IT professionals lack confidence to manage governance, risk and compliance

Dell Software survey shows nearly 100 percent of respondents in finance, retail and healthcare...

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Only one in a 100 Cloud providers meet proposed EU Data Protection requirements

The EU General Data Protection Regulation is expected to be passed this year and take effect in...

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Videos

Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference, where the company unveiled its latest innovations and previewed its next generation cyber resilience and digital...
Benoit Fleury, CPO Business Director at Corning, explains how Corning is collaborating with GlobalFoundries to develop detachable fibre connector solutions for the GF Fotonix™ silicon photonics platform. The...
Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...
Scott Constable, Alliance Director at Vespertec, John Griffith, Worldwide Sales Manager at Midas Immersion Cooling and Dr. George Zhang, Vice President of R&D at Valvoline Global, discuss the three...

Expert Opinions

By David Trossell, CEO and CTO of Bridgeworks.
By Jon Fielding, Managing Director, EMEA, Apricorn.
By Luca Rizzo, Segment Manager at ABB Motion High Power.
By Sadiq Syed, SVP Digital Buildings, Schneider Electric.