NEWS
UK falling behind Europe in customer service as AI changes the game

Just half (54%) of UK businesses use AI for customer service compared to 97% in The Netherlands.

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NEWS
Avenga: The new global expert in digital transformation?

IT service providers IT Kontrakt, Sevenval, CoreValue and Solidbrain join forces to form Avenga.

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NEWS
Lack of skills and complexity of bot management the biggest barriers to scaling up automation and AI programmes

New research finds majority of organizations prioritizing automation skills and cloud-based delivery in order to ramp up Intelligent Automation.

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NEWS
YTL Communications deploys ADVA timing solution in LTE-A network

OSA 5410 and OSA 5420 deliver precise phase and frequency sync for next-gen mobile services across Malaysia.

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NEWS
Europe has run-out of IPv4 addresses

The RIPE Network Coordination Centre, the not-for-profit organisation responsible for the...

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NEWS
RPA key to improving customer service excellence

Robotic Process Automation exceeded respondents' expectations in improved data quality, compliance...

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NEWS
European Managed Services Summit 2020 launches

Leading Vendors, Solution and Service Providers to meet in Amsterdam in May 2020.

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NEWS
Finance sector leads, public sector lags behind

Cloud transformation has increasingly become a key enabler for digitalization and realizing data...

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NEWS
ABB powers the electrification of Dutch colocation data centre

Colocation data center and infrastructure provider Serverius has chosen ABB as a strategic partner...

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NEWS
FUNET builds 400G-ready network

ROADM technology and ALM fiber monitoring solution ensure reliable, high-capacity connectivity...

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NEWS
Icetope's innovation recognised

Iceotope attributes its 2,331% revenue growth to great innovation.

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NEWS
Creating a serverless cloud-native platform

Helping Green Flag break away from legacy and build a rapid, modern rescue service.

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Videos

Benoit Fleury, CPO Business Director at Corning, explains how Corning is collaborating with GlobalFoundries to develop detachable fibre connector solutions for the GF Fotonix™ silicon photonics platform. The...
Trustmarque, a leading technology services partner, and Ultima Business Solutions, a specialist in managed services and automation, have completed their merger. Simon Williams, CEO of the new group explains...
Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...

Expert Opinions

By Dael Williamson, EMEA CTO, Databricks.
By Pete Wilson, Senior Director, Channel Sales EMEA, Illumio.
By Shuaib Rabbani, Major Incident Management Product Owner at HaloITSM.
By Rohan Vaidyanathan - Vice President, Content Intelligence, Hyland.